Guides
Playing videos
What photon plays, how it chooses tracks, and what the controls do.
All guides
Formats, Dolby Vision and quality
What photon plays without converting, how the quality ceiling works, and which three formats need Pro.
Audio tracks and subtitles
Setting the languages you want, choosing a track before or during playback, and which subtitle formats photon draws.
Skipping, Up Next and background playback
Skip intro and credits, auto-advance through a series, how far the controls jump, and what keeps playing when you leave.
The Live TV guide
- Pro
How to browse the schedule on each platform, and what the buffer setting changes.
Playback stats
- Mac
The panel that says what photon is doing with a title, row by row, and how to read it.
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Email us. Include the app version from Settings ▸ About, the device you are using, and which server or drive it happened with.